Next Steps After Completing your Application

Congratulations on completing your PatientFi application! Whether you’ve just finished applying or have been exploring your financing options, here’s what to expect now that your application is in.


Reviewing Your Application Status

Instant Decisions:
Many applicants receive an approval decision within minutes. If approved, you’ll see your spending limit displayed in your PatientFi Borrower Portal.

Further Review Needed:
If your application requires more time to review, don’t worry. We’ll notify you via email once we have an update.


Exploring Your Spending Limit

If approved, log in to your Borrower Portal to view your approved spending limit. Use this amount as a guide to determine which treatments or services fit your budget.


Confirming Cost with your Provider.

  1. Discuss Costs and Treatment Plans:
    Review the cost of your treatment and confirm they’ll initiate a PatientFi transaction request.


Accepting a Transaction

After your provider submits a transaction request:

  1. Log In to Your Borrower Portal:
    Go to the “My Transactions” section to view the pending request.

  2. Select a Payment Plan:
    Choose from the available plans that best suit your financial needs.

  3. Confirm the Transaction:
    Approve the transaction, and PatientFi will immediately disburse funds to your provider. Your repayment schedule will begin as outlined in the plan you selected.


FAQs

Will I Be Notified When a Decision Is Made?

Yes. If you weren’t instantly approved, we’ll send an email update once we reach a decision.

What If I Need a Higher Spending Limit?

If your spending limit doesn’t cover the full cost of your planned treatment, consider requesting a limit increase at a later date or explore alternative options.

Can I Re-Apply If I’m Not Approved?

Yes. If you’re declined, you can re-apply after the designated waiting period or once your financial situation improves.


Need Assistance?

If you have questions about your application, choosing a payment plan, or managing your account, contact our Support Team at (866) 734-5979 or email support@patientfi.com. We’re here to help!

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