If your credit is currently frozen, you'll need to unfreeze it before applying for a loan with PatientFi. A credit freeze restricts access to your credit report, which prevents us from completing the credit check required for loan approval. Below is a step-by-step guide to help you unfreeze your credit.
Why Do I Need to Unfreeze My Credit?
When your credit is frozen, lenders cannot access your credit report to evaluate your creditworthiness. By temporarily lifting the freeze, you allow us to review your report and process your loan application.
How to Unfreeze Your Credit
You must contact each of the three major credit bureaus (Experian, TransUnion, and Equifax) where your credit is frozen. Here's how to do it:
1. Gather Your Information
Before contacting the bureaus, have the following ready:
- Your full name and date of birth
- Social Security number
- Address history
- PIN or password provided when you froze your credit
- A valid government-issued ID
2. Contact the Credit Bureaus
You can unfreeze your credit online, over the phone, or by mail. Below are the details for each bureau:
TransUnion
- Website: transunion.com
- Phone: 1-888-909-8872
-
Mailing Address:
TransUnion Consumer Solutions
P.O. Box 2000
Chester, PA 19016
Experian
- Website: experian.com
- Phone: 1-888-397-3742
-
Mailing Address:
Experian Security Freeze
P.O. Box 9554
Allen, TX 75013
Equifax
- Website: equifax.com
- Phone: 1-800-349-9960
-
Mailing Address:
Equifax Security Freeze
P.O. Box 105788
Atlanta, GA 30348
3. Specify the Duration
You can lift the freeze:
- Temporarily (e.g., for a specific period or for PatientFi's credit inquiry)
- Permanently (if you no longer need the freeze).
What Happens Next?
- Verification: Once the freeze is lifted, PatientFi can access your credit report.
- Application Process: Complete your loan application with us.
FAQs
How Long Does It Take to Unfreeze My Credit?
In most cases, unfreezing your credit online or over the phone is immediate, but it can take up to 24 hours the process for an application to run successfully. By mail, it may take up to three business days after the credit bureau receives your request.
Do I Have to Pay to Unfreeze My Credit?
Unfreezing your credit is free with all major credit bureaus.
Can I Apply to PatientFi Before Unfreezing My Credit?
No, we recommend unfreezing your credit with TransUnion beforehand to prevent delays in processing your loan application.
If you have further questions, feel free to contact our Customer Support Team at 866.734.5979. We're here to help!
Related Articles:
Will I qualify for PatientFi?
Next Steps After Completing your Application
General FAQ
Comments
0 comments