Accepted Payment Methods

PatientFi offers a variety of convenient payment options, including online and mail-in methods. Below is a list of accepted payment methods and instructions on how to use them.

Accepted Payment Methods

1. Bank Account (ACH)

• Link your checking or savings account to make payments directly.
• Payments made via ACH are secure and typically processed within 5-7 business days.

2. Debit Cards

• Use most major debit cards linked to a checking account.
• Debit card payments are processed instantly.

3. Physical Checks

• You can mail a check to the following address:

  Payment Postal Address:
  P.O. Box 845073
  Dallas, TX 75284-5073

• Please include your account number on the memo line of the check to ensure accurate processing.

How to Add or Update a Payment Method

For more details, please refer to our article on Updating Account Info.

FAQs

Are Credit Cards Accepted?

No, PatientFi does not accept credit cards as a payment method.

Can I Pay with a Prepaid Card?

Prepaid cards are not accepted. Please use a bank account, debit card, or mail a check.

Can I Use an HSA or FSA Account to Make Payments?

No, PatientFi does not accept Health Savings Account (HSA) or Flexible Spending Account (FSA) funds for loan payments.

How Long Does It Take for Mailed Checks to Process?

Allow up to 5-7 business days for mailed checks to be received and processed after it is received.

Need Assistance?

If you have any questions or need help with payment methods, contact our Support Team at (866) 734-5979. We’re here to help!