Account Management and Support

Account Management

Throughout your PatientFi journey, our portal tools help you stay in control. Easily update your info, review transactions, or manage payment methods – putting you in charge of your account.

• Manage your Spending Limit and Transaction requests on the Account Portal
• Manage payment info for active loans on the Online Payment Portal

Support

If you ever have questions, our support team is ready to help!

• For most account inquiries, call our Customer Support team at (866) 734-5979 Monday - Friday 6am-7pm and Saturday - Sunday 6am-5pm Pacific time
• For payment-specific questions, reach our Billing Team directly at (877) 312-3625 Monday - Friday 5am-5pm Pacific time

Your PatientFi journey is designed to be transparent and manageable. Our systems, payment options, and support teams are all here to give you a positive financing experience for your healthcare needs!