Getting Started

This category covers the essentials for setting up and managing your PatientFi account. Learn how to register, log in, and access your account documents. You’ll also find information on updating account details, adding authorized users, and closing your account.

FAQ's

Medical Providers

This category helps you find the right providers for your needs and understand how to pay them using PatientFi. It also offers guidance on using your PatientFi account for multiple medical procedures, making your financing experience seamless across different services.

Loan & Credit Requirements

Explore everything related to eligibility and approval criteria for PatientFi loans, including income and credit requirements, age limits, and residency eligibility. Here, you’ll also find information on loan terms, pre-repayment options, and how to manage multiple loans under one account if applicable.

Tools & Calculators

Discover how to use PatientFi’s financial tools, like the payment calculator, that help you make informed financial decisions.

Account Basics

This category covers the essentials for setting up and managing your PatientFi account. Learn how to register, log in, and access your account documents. You’ll also find information on updating account details, adding authorized users, and closing your account.

Spending Limits & Transactions

Learn about your PatientFi spending limit, including how it works, when it expires, and how you can request an increase. This section also guides you through accepting, rejecting, or canceling transactions and explains how to use your spending limit for multiple procedures if needed.

Payments & Statements

Get detailed information on making payments, viewing monthly statements, and exploring payment options. This section helps you understand your payment due dates, how to manage autopay, and the different payment methods PatientFi accepts. You’ll also find guidance on understanding your payment plan, increasing monthly payments, and accessing payment assistance resources if needed.

Troubleshooting & FAQs

Find answers to common technical issues, such as problems with logging in, registering for the portal, or linking bank accounts. Additionally, the FAQ section provides general answers to common questions about using PatientFi, such as reapplying and understanding tools like Plaid.