Adding an Authorized User to Your Account

Steps to Add an Authorized User

When you are the account holder and you'd like to designate someone else to receive treatment using the funds, you'll need to add them to your account. To do so:

1. Contact Support

• Reach out to our PatientFi Support Team by calling (866) 734-5979
• Let the team know that you’d like to add an authorized patient to your account

2. Provide Necessary Documentation

• Be prepared to submit any required documentation, which may include:
  • A government-issued photo ID
• The Support Team will inform you of any additional requirements

Important

Account Holder Responsibility

• As the account holder, you are fully responsible for:
  • Any balance created by an accepted transaction
  • All payments associated with the accepted loan terms
• The authorized user is not responsible for making monthly payments

Credit Reporting

• Any delinquent payments will be reported to the account holder’s credit profile only, not the authorized user’s

No Co-Signers Allowed

• PatientFi does not permit co-signers on accounts. Authorized users can assist in managing the account but cannot share financial responsibility