Adding an Authorized User to Your Account

Adding an authorized user to your PatientFi account is a straightforward process. Follow the steps below to ensure the process is completed smoothly.

Steps to Add an Authorized User

1. Contact Support

• Reach out to our PatientFi Support Team by calling (866) 734-5979.
• Let the team know that you’d like to add an authorized user to your account.

2. Provide Necessary Documentation

• Be prepared to submit any required documentation, which may include:
  • A government-issued photo ID for the authorized user.
• The Support Team will inform you of any additional requirements.

Important Information

Account Holder Responsibility

• As the account holder, you are fully responsible for:
  • Any balance created by an accepted transaction.
  • All payments associated with the accepted loan terms.
• The authorized user is not responsible for making monthly payments.

Credit Reporting

• Any delinquent payments will be reported to the account holder’s credit profile only, not the authorized user’s.

No Co-Signers Allowed

• PatientFi does not permit co-signers on accounts. Authorized users can assist in managing the account but cannot share financial responsibility.

Need Help?

If you have any questions or need assistance with adding an authorized user, contact our Support Team at (866) 734-5979.

We’re here to help!