Managing Payments

First payment

Your first payment will be due 30 days after accepting your transaction and is scheduled on the due date as you accept your transaction.

Down Payments

If your payment plan requires a down payment, discuss the terms with your provider or give our customer service team a call at (866) 734-5979

All other payments

If changes need to be made, you can do so by logging into the Payment Portal by clicking “Login with PatientFi".

We accept several payment types, with debit cards and bank accounts (ACH) being the most common. While we don't accept credit cards or HSA/FSA cards, we provide the flexibility of mailing checks if you prefer traditional payment methods.

You can also call our billing team for assistance at (877) 312-3625 Monday - Friday 5am-5pm Pacific time