Changing Your Payment Plan
Accepted Payment Plans
Once you accept a payment plan, the contract itself cannot be changed. This ensures that your loan terms remain consistent and transparent throughout the duration of your agreement.
Important
If you accepted the wrong term recently, you can contact your provider to see if they're able to cancel and reissue the transaction.
What If My Financial Situation Changes?
If you’re facing financial difficulties, PatientFi is here to help. While the payment plan itself cannot be modified, you may have options to manage your payments:
- Adjust Autopay Settings: Modify the payment source or date to better align with your financial situation. Learn more in our Managing Autopay & Changing my Payment Due Date articles.
- Contact Support: Call our Billing Team at (877) 312-3625 to discuss other potential solutions or accommodations.
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