How Do I Pay My Provider with PatientFi?

Steps to Pay Your Provider with PatientFi

Select Your Provider
- Choose a healthcare provider who partners with PatientFi. You can search provider we partner with Here.
Complete Your Application
- Complete your PatientFi application online. Once approved, you’ll receive a spending limit that can be used for your treatment.
Provider Requests a Transaction
- Your provider will issue a transaction request to PatientFi for the cost of the treatment. This will appear as a pending transaction in your Account Portal.
Review and Accept the Transaction
- Log into your Account Portal, review the transaction details, and choose a payment plan. Once you’ve selected your preferred payment option, accept the transaction.
- This will disburse funds to your provider and begin your repayment of the loan through PatientFi

Payment Details and Responsibilities

Monthly Payments: Once the transaction is approved, you will be responsible for making monthly payments according to the payment plan you selected. Payments will be made through the PatientFi Payment Portal.
Payment Methods: You can pay your monthly installments using various methods, including debit cards, ACH transfers, or other available options. For one-time payments or additional contributions, you can use the Payment Portal to manage your account.

FAQs

Can I make partial payments to my provider directly?

If you would like to reduce your total financed amount, you can pay your provider directly for a portion of your treatment cost. Your provider should create a new transaction based on this new amount. Once you have accepted your transaction, you should not send monthly payments to your provider. Monthly payments should only be made through the PatientFi payment system. Direct payments to the provider can not be used to pay down your PatientFi loan balance.

What if my provider doesn’t accept PatientFi?

If your provider does not accept PatientFi, you will not be able to use our financing options for your treatment. However, you can refer your provider to us so they can explore the enrollment application or you can choose a new provider.