Paying your provider with PatientFi is simple and convenient. Once you’ve been approved for financing, PatientFi works with your provider to facilitate payments for your medical treatment. Here’s how the process works and what you need to know about making payments.
Steps to Pay Your Provider with PatientFi
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Select Your Provider
- Choose a healthcare provider who partners with PatientFi. Ensure they accept PatientFi as a financing option before proceeding.
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Complete Your PatientFi Application
- Once you’ve selected your provider, complete your PatientFi application. Once approved, you’ll receive a spending limit that can be used for your treatment.
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Provider Requests a Transaction
- After you decide on your treatment plan, your provider will submit a transaction request to PatientFi for the cost of the treatment. This will appear as a pending transaction in your Borrower Portal.
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Review and Accept the Transaction
- Log into your Borrower Portal, review the transaction details, and choose a payment plan. Once you’ve selected your preferred payment option, accept the transaction.
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Funds Disbursed to Your Provider
- After you accept the transaction, funds are immediately disbursed to your provider to cover the cost of your treatment.
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Get Your Treatment
- Now that PatientFi has paid your provider, you're ready for to move forward. Contact your provider for next steps.
Payment Details and Responsibilities
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Monthly Payments: Once the transaction is approved, you will be responsible for making monthly payments according to the payment plan you selected. Payments will be made through the PatientFi Payment Portal.
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Payment Methods: You can pay your monthly installments using various methods, including debit cards, ACH transfers, or other available options. For one-time payments or additional contributions, you can use the Payment Portal to manage your account.
FAQs
How do I know when my provider has received payment?
Once you accept the transaction we will immediately send funds to your provider and send them a confirmation.
Can I make partial payments to my provider directly?
If you would like to reduce your total financed amount, you can pay your provider directly for a portion of your treatment cost. Your provider should create a new transaction based on this new amount. Once you have accepted your transaction, you should not send monthly payments to your provider. Monthly payments should only be made through the PatientFi payment system. Direct payments to the provider can not be used to pay down your PatientFi loan balance.
What if my provider doesn’t accept PatientFi?
If your provider does not accept PatientFi, you will not be able to use our financing options for your treatment. However, you can refer your provider by contacting our support team or choose a different provider that partners with PatientFi.
Need Assistance?
For questions or assistance with paying your provider, please contact our Support Team at (866) 734-5979 or email support@patientfi.com. We’re here to help!
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