Skip to main content
Logo
  • PatientFi
  • Provider Login
  • Borrower Login
Submit a request Sign in
  1. PatientFi
  2. FAQ's
  3. General FAQ

General FAQ

Here are a few of the most commonly asked questions for those just learning about PatientFi.

  • How Do I Pay My Provider with PatientFi?
  • Who Can I Contact if I Have a Question?
  • How do I add an authorized user to the account?
  • How do I cancel my payment plan?
  • Does my PatientFi Spending Limit expire?
  • Does PatientFi accept credit cards?
  • How do I inform my provider I have been approved?
  • Can I Use My PatientFi Account for Multiple Procedures?
  • Will I receive a physical card in the mail? 
  • Why are the payment plans I see on my account's payment calculator different than the ones on the website?
  • Why do I need to input my debit card or banking information?
  • Are there any prepayment penalties, if I want to pay off my loan sooner?
  • How do I close my account?
Logo
© 2022 PatientFi, LLC. All Rights Reserved. Irvine, California 92618. NMLS ID #1719196 Financing is offered on behalf of participating banks and credit unions for the purchase of goods and/or services from participating healthcare providers.
For Patients
  • Learn More
  • Provider Search
  • Payment Calculator
For Providers
  • Why PatientFi?
  • Resources
  • About Us
Get Started
  • Patient Application
  • Provider Enrollment