Getting Started
This category covers the essentials for setting up and managing your PatientFi account. Learn how to register, log in, and access your account documents. You’ll also find information on updating account details, adding authorized users, and closing your account.
FAQ's
Medical Providers
This category helps you find the right providers for your needs and understand how to pay them using PatientFi. It also offers guidance on using your PatientFi account for multiple medical procedures, making your financing experience seamless across different services.
Loan & Credit Requirements
Explore everything related to eligibility and approval criteria for PatientFi loans, including income and credit requirements, age limits, and residency eligibility. Here, you’ll also find information on loan terms, pre-repayment options, and how to manage multiple loans under one account if applicable.
Eligibility & Approval
Loan Terms & Options
- What are the fixed rate term details?
- What are the 0% term details?
- Will I still have access to my PatientFi account after paying off my loan?
- If I pay more than the minimum towards my loan, will my monthly payment decrease?
- Are there any pre-repayment penalties if I want to pay off my loan sooner?
- How Are Interest Rates Calculated?
- See all 7 articles
Account Basics
This category covers the essentials for setting up and managing your PatientFi account. Learn how to register, log in, and access your account documents. You’ll also find information on updating account details, adding authorized users, and closing your account.
Account Management
Account Setup & Registration
Transactions
Payments & Statements
Get detailed information on making payments, viewing monthly statements, and exploring payment options. This section helps you understand your payment due dates, how to manage autopay, and the different payment methods PatientFi accepts. You’ll also find guidance on understanding your payment plan, increasing monthly payments, and accessing payment assistance resources if needed.
Payment Options & Assistance
- Choosing the Right Payment Plan for Your Needs: A PatientFi Guide to Understanding Your Options
- How to Opt In for Paper Statements
- Can I Use an HSA or FSA Account to Make Payments on my PatientFi Loan?
- Can I Pay my PatientFi Loan with a Prepaid Card?
- Are Credit Cards Accepted to Pay my PatientFi Loan?
- Why Does PatientFi Require Debit Card or Banking (ACH) Information?
- See all 8 articles
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