Our support team is here to assist you through phone, email, and live chat. Below are the contact details and hours of operation:
PatientFi Member Support
- Phone: (866) 734-5979
- Email: support@patientfi.com
- Live Chat: Available at PatientFi.com
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Hours:
- Monday – Friday: 6:00 AM – 7:00 PM PST
- Saturday: 6:00 AM – 5:00 PM PST
PatientFi Payments Department
For billing-related questions or to make a payment over the phone, please contact our Payments Department:
- Phone: (877) 312-3625
- Hours: Monday – Friday, 5:00 AM – 5:00 PM PST
If you have additional questions or need assistance outside these hours, feel free to email us, and we’ll get back to you as soon as possible.
**We do not have a fax number available, please email us any documentation at the support email above.
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