Who Can I Contact if I Have a Question?

Our support team is available by phone, email, and live chat. Our hours of operation are below:

PatientFi Member Support

  • Phone number: 866-734-5979
  • Email: support@patientfi.com
  • Live-Chat: PatientFi.com 
    • Hours: Monday - Saturday 6:00 AM - 5:00 PM PST

To make a payment over the phone or for any billing related questions you can contact our payments team directly by calling the number below:

PatientFi Payments Department

  • Phone number : 877-312-3625
    • Hours: Monday - Friday 5:00 AM - 5:00 PM PST
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