How do I Log in to my Borrower Portal?

The PatientFi Borrower Portal provides secure access to view your transactions and financing terms. Follow this step-by-step guide to log in and manage your account.

Step 1: Navigate to the Login Page

1. Open your web browser.
2. Visit the PatientFi Borrower Portal login page.

Step 2: Enter Your Credentials

1. Mobile Phone or Email Address
   • Enter the mobile phone number or email address associated with your PatientFi account.
2. Receive O.T.P. Code
   • You will receive a text message or email notification with a "One Time Passcode". Enter this code on the login screen to access your account

Tip: If you you need to change your registered phone number or email address, please contact our support team at 866.734.5979.

Step 3: Access Your Account

1. Click the “Login” button.
2. Once logged in, you’ll be directed to your account dashboard, where you can:
   • View transactions with your provider(s).
   • Access and review your financing terms and agreements.

Troubleshooting Login Issues

Incorrect Email or Phone Number?

• Double-check that you’ve entered your verified credentials correctly.
• If sending to email, please check your spam/junk folders

Still Having Trouble?

If you’re unable to log in after resetting your password, contact our Customer Support Team at 866.734.5979 for assistance.

FAQs

Can I Access the Borrower Portal from My Phone?

Yes, the Borrower Portal is mobile-friendly and can be accessed via any web browser on your smartphone or tablet.

Is My Information Secure?

Absolutely! PatientFi uses advanced encryption to protect your personal and financial information.

If you need further assistance, reach out to our Customer Support Team. We’re here to help!